Package of 6 infusions
The length of infusion appropriate for your condition will be recommended by Dr. Caplin after your consultation.
10% discount for first responders, nurses, and mental health providers
25% discount for veterans
Payment Methods Accepted
We accept cash, cashier’s checks, certified checks, most major credit and debit cards, flexible spending account debit cards, and healthcare savings account (HSA) cards. Personal checks from a Colorado-based financial institution are accepted if provided at least 1 week prior to the service. Personal checks from out of state financial institutions are accepted only if provided more than 2 weeks prior to the appointment so that the check is cleared before the appointment.
We are affiliated with M-Lend Financial, which can provide 0% financing for qualifying individuals. Please click the link for more information.
Insurance and other third-party payers
We do not file claims, accept payments, enter single case agreements, or participate in any provider networks or other private insurance plans.
Upon request we will provide you with an itemized statement, showing the fees paid, and the appropriate diagnosis and service codes. You may submit these to your insurance company, for possible reimbursement. The actual payment of claims is between you and your insurance company. We cannot guarantee payment of any claims, by your insurance company.
Outpatient ketamine infusions are not a covered service under any insurance plans. You are responsible for payment for any staff or physician time in dealing with an insurance company or requests for information or other paperwork, such as for disability, prior authorizations, appeals, legal requests, etc..
Cancellation or Missed Appointments
Please notify our office as soon as possible if you are unable to come to a scheduled appointment. Telephones are staffed 5 days a week, and you may also leave a message. Cancellations less than 24 hours before a service, and missed appointments, will result in forfeiture of that session’s $100 booking fee. No-shows and late cancellations will result in a loss of $100 of the value of the treatments, which must be repaid before the last treatment. Repeated failure to attend appointments may result in the termination of treatment.